Shipping & payment
When can you expect your monogrammed products?
We offer many different delivery options so please take the time to read all of them below:
1) Free next day delivery to Sydney Eastern Suburbs - Safe drop only (order in by midnight the day before)
2) Free next day pick up from The Warehouse located at 8 Danks Street, Waterloo NSW Australia after 10am. (order in by midnight the day before).
3) Free standard Australia post delivery on all orders with Australia. 2-5 business days. Some remote and rural areas please allow longer.
4) Express Australia post is an additional $20. 1-2 business days.
5) Same day courier delivery for orders within the Sydney Metro Area is an additional $30. Orders to be placed by 12pm on the same day.
If you are not there to receive your new purchase they will leave you a slip to let you know which post office will be holding your package. Please note Saturday, Sunday and holidays are not considered as business days.
Do we ship outside of Australia to our friends overseas?
1) Free express post with orders $150 AUD and over.
2) Orders under $150 AUD for overseas express post will be an additional $30 AUD
We have teamed up with DHL Express to deliver to our friends overseas. This means you will now receive your parcel with exceptional speed. You will be happy to know that there will be no more long wait times as DHL will take care of this new speedy service for you. Please note that goods may be subject to additional taxes and duties at the country of entry. Unfortunately we do not take responsibility for additional charges, taxes, delays. These will have to be paid by you if there are any. (For everyone in the UK you will have to pay 20% VAT & 3% import duty)
All major credit cards accept plus express Paypal at checkout.